Mechanical Resource Group, an HVAC, hydronics, sales, and service organization, is seeking a Receptionist for an in-person, part-time role. This position offers a flexible schedule, typically working 4-6 hours per day Monday-Friday during normal business hours. At MRG, we combine the expertise of experienced HVAC and hydronics engineers with trusted manufacturing partners, all guided by a shared mission of service. The right candidate will share MRG’s core values of a commitment to excellence, a servant heart, and a desire for personal and professional growth.

MRG Core Values

• Industry leader committed to excellence

• Servant heart

• Committed to personal & professional growth

• Strategic selling team

Responsibilities

• Answer phones, direct calls, research and assist with customer needs when necessary, handle routine matters and present a positive, professional image of self and company in all matters.

• Welcome guests and customers by greeting them, in person or on the phone, answering or directing inquiries.

• Maintain office and break room supplies, proactively reordering as needed; evaluating new products and vendors.

• Send/receive/distribute mail, recording checks received.

• Manage licenses and renewals.

• Arrange catering for lunches and events.

• Organize and manage employee/client gifts and cards.

• Maintain training room and conference room schedules.

• Maintain company calendar and update in Outlook, including all meetings, employee anniversaries and birthdays.

• Ensure operation of phones, postage meter, AV equipment, and copiers by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.

Experience

• 2-3 years of customer service preferred.

• Excellent organizational skills, attention to detail and ability to manage multiple priorities simultaneously.

• Proactive problem-solver who anticipates needs and takes initiative.

• Proficiency in Microsoft Office.

• Strong attention to detail and commitment to maintaining a professional environment.

Skills

• Proficient in Microsoft Office 365.

• Administrative skills.

• Verbal and written communication.